Frequently Asked Questions

Pricing

hoolah allows customers to buy now and pay later (BNPL).
Paying through hoolah allows you to maximize your money. Your purchase is spread across 3 equal installments over 3 months with 0% interest.
There are NO sign-up fees, no processing fees, no admin fees, mark-ups, or hidden charges.

Will I be bounded by the 3 months? Do I have to pay an early repayment fee?
The answer to both questions is no. You will not be bounded nor do you have to pay an early repayment fee! If you feel that you would like to pay off in full, you may do so! 

Returns

We provide a 1-year protection guarantee over all of our chairs. Excluding wear and tear attributed to normal usage.

More information on our warranty policy can be found here 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

You may return your chair if you have received the wrong item in your package.

The general requirements for returns are as follows:

  • The chairs must be in new condition and returned in the original, unopened packaging along with all original accessories and any free gifts received with it.

We reserve the right to reject any return, exchange, refund deemed unfit, and/or unreasonable.

More information on our return policy can be found here 

Shipping

Gladiator is providing free local shipping within Singapore currently. You may check with us via the live chat or email talk@gladiator.sg for other shipping destinations. 

For all PRE-ORDER purchases, you will be required to pay in full to reserve your chair.

For all IN-STOCK purchases, please allow us 3 - 5 working days to prepare and deliver your purchase to you.

More information on our shipping policy can be found here 

Uncategorized

If you require support, feel free to contact us by clicking on the "Live Chat" button.
If we are unavailable on the live chat, you may drop us an email over here 

Gladiator promises to be able to support a maximum of 110kg on our chairs! 

Our chairs are able to recline a maximum of 155 degrees! For perspective sake, yes, you can even sleep on our chairs. 

Below is the dimension of Spartacus:

  • Width: 55cm
  • Depth: 75cm
  • Height: 127 - 135cm 

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